Delivery policy
Last updated: May 6, 2020. We may update this article in the future.
Our service is delivered online. As soon as we process your order, your account will be updated and our service will be performed in accordance with our Terms of service.
- Online payments: your subscription will be extended or SMS alerts updated immediately, and we send you a receipt via email. Your VAT invoice will be generated after we process your payment, and will be available for download within 2-3 working days.
- Payments via bank transfer: your subscription will be extended or SMS alerts updated and your invoice generated after your transfer arrives. It may take 2-3 working days in the SEPA area, and 6-10 working days internationally. We send you a receipt via email and our VAT invoice will be will be available for download after that.
The nature of the services you purchased and the date of your purchase may impact the timing of performance of the services. The services will be deemed to be successfully delivered to you upon the performance of the services.
If you have more questions, visit our support pages.